top of page

Terms of Use & Privacy Policy

TERMS OF USE

Effective date: October 10, 2025
Contracting party: The Mangione Group (“TMG,” “we,” “us,” “our”)
Contact: mike@themangionegroup.com · +1‑585‑444‑3234

1) Acceptance of these Terms

These Terms of Use (“Terms”) are a legally binding contract between you and TMG. By accessing or using our websites, landing pages, forms, downloadable content, emails we send that link to these Terms, or any other online properties we control (collectively, the “Site”), you agree to these Terms. If you do not agree, do not use the Site.

2) Who we are; what we do

TMG provides fractional marketing services and related consulting to businesses. Information on the Site is general information only and does not, by itself, create a client relationship or constitute professional advice (marketing, legal, tax, HR, or financial). See §8 (No professional advice) and §14 (Disclaimers) for details.

3) Changes to the Site or these Terms

We may update the Site and these Terms at any time. If we make material changes, we’ll update the “Effective date” and, where required, provide notice. Your continued use after changes means you accept the updated Terms.

4) Eligibility

You must be at least 13 years old to use the Site. If you are in the EEA/UK, you must be at least 16, or have parental consent if applicable. See our Privacy Policy for children’s data rules.

5) Relationship to services contracts

If you sign a proposal, statement of work, subscription, or master services agreement with us (collectively, “Services Agreements”), that Services Agreement governs your paid services. If there’s a conflict between these Terms and a Services Agreement, the Services Agreement controls for those services.

6) Ownership of the Site; limited license

The Site (including text, graphics, logos, icons, images, videos, software, and their selection/arrangement) is owned by TMG or our licensors and is protected by IP laws. We grant you a limited, revocable, non‑exclusive, non‑transferable license to access and use the Site for your internal, lawful, non‑competitive evaluation of our services.

7) User submissions; feedback; unsolicited ideas

If you send us content via forms, email, or uploads (“User Content”), you grant TMG a worldwide, royalty‑free, sublicensable license to use, host, store, reproduce, adapt, publish, and display that content solely to operate, improve, and market the Site and our services (for example, to respond to your inquiry or feature a testimonial you expressly approve). Do not send confidential or proprietary information through the Site. We have no confidentiality obligations for unsolicited ideas or pitches unless a separate NDA is signed.

8) No professional advice; testimonials & case studies

All content is for informational purposes only. We do not guarantee outcomes (e.g., revenue lift, ROAS, CAC/LTV, close rates). Any testimonials or case studies represent specific experiences; results vary and are not guaranteed. You should obtain professional advice tailored to your circumstances.

9) Acceptable use

You agree not to:

  • Violate laws or third‑party rights;

  • Probe, scan, or test the vulnerability of the Site;

  • Interfere with or disrupt the Site;

  • Scrape, harvest, or collect data from the Site (including via bots) except through publicly documented interfaces and only in compliance with our robots.txt and these Terms;

  • Use the Site to send spam, malware, or misleading content;

  • Reverse engineer or attempt to access source code except where permitted by law.

We may suspend or block access for violations.

10) Third‑party services and links

The Site may link to third‑party websites, tools (e.g., analytics), and platforms. We are not responsible for those third parties and your use of them is governed by their terms and privacy policies.

11) Electronic communications & consent

By contacting us or providing your email/phone, you consent to receive transactional communications from us (e.g., responses to your inquiry). Marketing communications require your consent where required by law and include an opt‑out in each message. See Privacy Policy for details.

12) Export controls & sanctions

You represent you are not in an embargoed country or on a restricted list and will not use the Site in violation of export control or sanctions laws.

13) Termination

We may suspend or terminate access to the Site at any time, with or without notice, for any reason. Sections that by their nature should survive (e.g., §§7–18) do survive termination.

14) Disclaimers

THE SITE, AND ALL CONTENT ON IT, ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON‑INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE. WE DO NOT WARRANT THAT THE SITE WILL BE ERROR‑FREE, SECURE, OR UNINTERRUPTED.

15) Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TMG AND OUR OWNERS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOSS OF PROFITS, REVENUE, OR DATA; BUSINESS INTERRUPTION; OR COST OF SUBSTITUTE GOODS/SERVICES, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SITE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SITE WILL NOT EXCEED USD $100 OR THE AMOUNTS YOU PAID US FOR SITE ACCESS IN THE 12 MONTHS BEFORE THE CLAIM (IF ANY), WHICHEVER IS GREATER. Nothing in these Terms limits liability that cannot be limited by law.

16) Indemnification

You will defend, indemnify, and hold harmless TMG and our affiliates, officers, employees, and agents from and against claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your use of the Site, your User Content, or your breach of these Terms or applicable law.

17) Dispute resolution; binding arbitration; class‑action waiver

Please read this section carefully — it affects your legal rights.

(a) Informal resolution. Before filing a claim, you agree to email us at mike@themangionegroup.com with a brief description and your contact details. We’ll try to resolve within 30 days.

(b) Arbitration. If not resolved, any dispute arising out of or relating to these Terms or the Site will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules if you are an individual using the Site primarily for personal/household purposes, or under the Commercial Arbitration Rules if you are a business, in either case as modified by this §17. The seat of arbitration is New York, New York. A single arbitrator will be appointed. Judgment on the award may be entered in any court with jurisdiction. See AAA rules and fees for details. American Arbitration Association

(c) Class‑action waiver; jury waiver. All claims must be brought in an individual capacity and not as a class/member/representative action. The arbitrator may not consolidate claims without all parties’ consent. You and TMG waive any right to a jury trial. (U.S. Supreme Court case law confirms the general enforceability of class‑action waivers in arbitration under the Federal Arbitration Act.) Legal Information Institute

(d) Exceptions. You may bring individual claims in small‑claims court in your county (or Monroe County, NY) if within that court’s limits. Either party may seek injunctive or equitable relief in court to protect IP or confidentiality.

(e) Opt‑out. You may opt out of this arbitration clause within 30 days of first agreeing to these Terms by emailing mike@themangionegroup.com with subject “Arbitration Opt‑Out” and your full name, the URL of the Site, and a statement that you wish to opt out.

18) Miscellaneous

  • Governing law. New York law (without regard to conflicts rules), except the FAA governs arbitration.

  • Assignment. You may not assign these Terms. We may assign.

  • Severability. If any provision is unenforceable, the rest remains in effect.

  • Force majeure. We’re not liable for events beyond our reasonable control.

  • Entire agreement. These Terms are the entire agreement regarding the Site.

  • Notices. We accept notices electronically at mike@themangionegroup.com (and will respond by email or phone). We do not accept postal mail notices unless we expressly provide a mailing address upon request.

​

​

​

​

​

​

​

PRIVACY POLICY

Effective date: October 10, 2025
Who we are: The Mangione Group (“TMG,” “we”)
Contact for privacy: mike@themangionegroup.com · +1‑585‑444‑3234

1) Scope

This Privacy Policy explains how we collect, use, share, and safeguard personal information when you use the Site or interact with us (e.g., contact forms, newsletters, consultations). It also explains your privacy rights and choices.

2) What we collect

We collect the following categories of information:

  • Identifiers & contact details: name, business title, company, email, phone.

  • Commercial/intent data: pages viewed, assets downloaded, forms submitted, meeting bookings, campaign attribution.

  • Internet/technical data: IP address, device/browser, referrer/UTM, time on page, cookies and similar technologies.

  • Inferences: lead scoring or interest segments derived from the above.

  • Communications: messages you send us and our responses, call notes.

  • Job applicant data (if you apply): resume, work history, links you provide.

We generally do not ask for sensitive data via the Site. Please do not submit sensitive data (e.g., health, financial account numbers) through general contact forms.

3) Sources of data

Directly from you (forms, calls); automatically from your device (cookies, pixels, analytics); and from service providers or publicly available business sources (e.g., LinkedIn for B2B contact verification) where permitted by law.

4) Why we use your data (purposes)

  • To respond to inquiries and provide quotes or proposals;

  • To operate, secure, debug, and improve the Site;

  • To market and advertise (including retargeting/measurement, where permitted or with your consent);

  • To analyze Site performance and audience;

  • To comply with law, defend legal claims, or prevent fraud/abuse;

  • With your consent, for any other purpose described at collection.

5) Legal bases (EU/UK GDPR)

Where the GDPR/UK GDPR applies, our processing is based on: consent, contract, legitimate interests (e.g., B2B marketing, securing the Site), legal obligation, or vital interests where applicable, as set out in Article 6 GDPR. GDPR+1

6) How we share information

We share personal information with:

  • Service providers/processors (hosting, CRM/marketing automation, analytics, email/SMS, calendar/meeting tools, billing) under contracts limiting their use to our instructions;

  • Professional advisors (lawyers, accountants) under confidentiality;

  • Business transfers (e.g., acquisition or reorganization);

  • Legal (to comply with law or protect rights, security, and property).

We do not sell personal information for money. We may “share” or process data for targeted advertising/retargeting or cross‑context behavioral advertising only where permitted and subject to your opt‑out and consent choices (see §10–§11).

7) Cookies, analytics & tracking

We use cookies and similar technologies to run the Site, measure usage, and (optionally) personalize/market. You can manage preferences via your browser and our cookie controls (if shown). Some features may not work without certain cookies.

8) Data retention

We keep personal information only as long as necessary for the purposes above, for example:

  • Prospect/marketing leads: typically up to 24 months after last interaction, unless you opt out sooner;

  • Contracts, invoices, security logs: as required by law.
    We then delete or de‑identify data.

9) Security

We use reasonable technical and organizational measures (access controls, encryption in transit, least‑privilege, vendor due diligence). No system is 100% secure.

10) “Do Not Sell/Share” and Global Privacy Control (GPC)

Where applicable law treats targeted advertising or certain analytics as a “sale” or “share,” you can opt out using our “Do Not Sell or Share My Personal Information” link (if enabled) and we will also honor the Global Privacy Control (GPC) signal sent by supported browsers/extensions as a valid opt‑out request under California law. California DOJ

Note: California requires covered businesses to honor the GPC/opt‑out signal; other states are adopting universal opt‑out mechanisms, with Colorado already approving a universal opt‑out mechanism approach. Requirements continue to evolve. IAPP

11) Your privacy rights

Your rights depend on where you live. Common rights include: access, correction, deletion, portability, opt‑out of targeted advertising/sale, restriction/objection (GDPR), and withdraw consent. Multiple U.S. states now have comprehensive privacy laws (in addition to California), and the list is expanding; check our “State‑Specific Notices” below for highlights and updates. IAPP+1

12) How to exercise your rights

  • Email: mike@themangionegroup.com

  • Phone: +1‑585‑444‑3234
    We may reasonably verify your identity before acting. Authorized agents may submit requests where permitted by law.

California note: If a business operates exclusively online and has a direct relationship with consumers, it may provide a single email address for CCPA/CPRA requests. If that describes your interaction with us, the email above is a designated method. California Privacy Protection Agency

We aim to respond within the time required by law (e.g., 45 days under CCPA, extendable once).

13) Children’s privacy

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided information, contact us and we will delete it as required. (COPPA governs sites for/collecting from kids under 13.) Federal Trade Commission+1

14) International transfers

If you are outside the U.S., your information may be processed in countries (including the U.S.) that may not provide the same level of protection. Where required, we use approved transfer mechanisms, such as the EU Standard Contractual Clauses, and implement appropriate safeguards. European Commission+1

15) State‑specific notices (summary)

  • California (CCPA/CPRA): You have rights to know/access, delete, correct, port, and opt out of sale/share/targeted ads; businesses must honor GPC signals as valid opt‑outs. We keep records of your requests as required. California DOJ

  • Colorado/Connecticut and other states: Similar rights exist (access, correction, deletion, portability, targeted‑ads opt‑out), and regulators are finalizing/expanding universal opt‑out rules. We will honor applicable signals and state requirements as they take effect. IAPP

  • Because the U.S. patchwork changes frequently, we monitor updates and will revise this Policy as needed. IAPP

16) Communications; marketing

We send transactional messages to respond to you. We send marketing messages if permitted by law or with your consent. You can unsubscribe at any time using the link in our emails or by contacting us.

17) No postal address

We handle privacy requests electronically and by phone (see §12). If you require a postal address for a specific legal request, email us and we will provide one for that purpose.

18) Changes to this Policy

We will update this Policy from time to time and post the new effective date. Material changes will be highlighted and, where required, we will provide additional notice.

19) Contact

Email: mike@themangionegroup.com
Phone: +1‑585‑444‑3234

bottom of page